Home » Industry Resources » Digital Support for Small Businesses
A strong digital presence makes a real difference for tourism operators, from showing up in search results and keeping your website up to date, to making online bookings easier and staying connected with guests before (and after) they travel.
If you’d like practical help without wading through tech jargon, there’s a Tasmanian program worth knowing about.
Digital Solutions Tasmania – mentoring, workshops and webinars
Digital Solutions Tasmania is part of the Australian Government-supported Digital Solutions program, delivered in Tasmania by The van Diemen Project. It’s designed to give small businesses access to local expertise and step-by-step guidance across digital tools, marketing and systems.
What you can access (for eligible businesses):
Up to four (4) hours of one-on-one tailored mentoring and advisory support with Tasmanian-based mentors.
Workshops, webinars and events you can join online or in person (availability varies).
Online learning resources and recorded sessions, useful if you prefer to learn in your own time (topics include practical sessions like Canva, email marketing, website fundamentals, AI and digital security).
Common areas they can help with:
Digital Solutions Tasmania highlights support across areas like:
Websites & selling online: UX, eCommerce, SEO, analytics and performance tracking
Using digital tools better: choosing platforms, integrating tech into day-to-day operations
Social media & digital marketing, business software, cyber security and data privacy (and how these connect to broader business needs)
Cost and eligibility:
Business Tasmania notes there’s a $59 registration fee to participate, and eligibility generally includes: being Tasmania-based, for-profit, and employing fewer than 20 full-time equivalent (FTE) staff.
Digital Solutions Tasmania also notes you’ll need an active ABN.
How to get started:
To enquire or register, head to Digital Solutions Tasmania and use their contact options (they list an email and phone contact, and a registration/enquiry form).